FAQ

How long will it take to ship my painting?

Original paintings take up to 2-4 business days to ship.

Giclee prints take up to 5-6 business days to ship.


How much does shipping cost?

Shipping is free within USA.


I don't see the giclee print size I want. Can I custom order a specific size?

Absolutely, contact us and we can negotiate the size and price of your liking. 


Are the colors of the painting on my screen exactly as they appear?

Everyone's computer and devices are different. If you are unsure of the color or the texture of a painting, don't hesitate to email us info@eilakdesigns.com, we will gladly send you videos, close ups or any additional pictures of the painting for you. In addition, we have a YouTube channel that shows close ups of all our paintings. 


What is your return/exchange policy?

All sales are final. More information can be found here.